Shipping policy
Last updated: February 9, 2026
Thank you for shopping with Candlry. Below is our shipping policy to help you understand how and when your order will be delivered.
Order Processing Time
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All orders are processed within 1–3 business days
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Orders are not processed or shipped on weekends or public holidays
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During high-volume periods or sales, processing times may be slightly extended
Shipping Time
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Estimated delivery time is 3–7 business days after dispatch
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Delivery times may vary depending on your location and external factors such as weather or courier delays
Shipping Charges
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Shipping charges (if applicable) are calculated and displayed at checkout
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Any applicable charges must be paid in full before the order is shipped
Shipping Confirmation & Tracking
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Once your order is shipped, you may receive a confirmation email with tracking details (if available)
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Tracking updates depend on the courier partner
Incorrect Address
Please ensure that your shipping address is accurate at checkout.
Candlry is not responsible for orders delivered to an incorrect address provided by the customer.
Damaged or Lost Packages
If your order arrives damaged:
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Contact us within 48 hours of delivery
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Share clear photos or videos of the item and packaging
If your package is delayed or appears lost, contact us and we’ll assist in coordinating with the courier.
International Shipping
Currently, Candlry ships only within India unless stated otherwise on the website.
Contact Us
For any shipping-related questions, please contact us at: